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Guaranteed top quality

During the guarantee period (you will find this clearly specified on every pack) Brabantia will repair free of charge any defects in items which can be ascribed to material, construction and/or manufacturing faults or will replace the item or the defective parts of the item at its discretion.

The guarantee period commences on the day of purchase and is only valid on production of proof of purchase of the item. The proof of purchase must conclusively indicate the date of purchase and the dealer’s name. The guarantee is valid in the country of purchase and in accordance with local legislation.

Please click here to fill out the form or by phoning 1800 252 624 during business hours (AEDT) if you wish to make a claim under the guarantee or want to order a service part. The Brabantia guarantee will lapse if unauthorised alterations or repairs are made to the item or if the item is used for purposes other than normal household use.